Ordering & Tracking

• Browse our collection and add your favorite items to the cart.
• Proceed to checkout and enter your shipping and payment details.
• Confirm your order and complete the payment.
• You will receive an order confirmation email/SMS with your order details.

• Orders are processed within 2-5 business days (excluding weekends and public holidays).
• Personalized or custom-made items may take additional time to process.

• Once your order is shipped, you will receive an email/SMS with a tracking number and link.
• You can track your package through the courier’s website using the provided tracking number.
• If you do not receive tracking details within the expected time, contact our support team at Legacybybisma@gmail.com.

• Orders can be modified or canceled within 12 hours of placing them. After that, processing begins, and changes may not be possible.
• Once shipped, orders cannot be canceled but may be eligible for return or exchange.

• If your order is delayed beyond the expected delivery time, please contact us for assistance.
• If the courier marks your package as “Delivered” but you haven’t received it, check with your local post office or neighbors.
• Lost packages due to incorrect shipping information are not our responsibility, so please double-check your details before confirming your order.

For any questions regarding your order or tracking, feel free to reach out to [Your Support Email].