Shipping Policy
At Legacy By Bisma, we ensure a smooth and reliable shipping process so you receive your order on time. Please review our shipping policy below.
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Shipping Time & Processing
- Orders are processed within 2-5 business days (excluding weekends and public holidays).
- Delivery times vary by location:
- Domestic Shipping: 3-7 business days.
- International Shipping: 7-14 business days.
- Orders placed during sales, promotions, or holidays may take slightly longer to process.
Shipping Charges
- Standard Shipping: Charges depend on location and order size (calculated at checkout).
- Free Shipping: Available on orders above [Your Free Shipping Amount].
- Express Shipping: Available at an additional cost for urgent deliveries.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your package using the provided tracking link.
Shipping Delays & Issues
- We are not responsible for delays caused by courier services, customs, or unforeseen circumstances (e.g., weather, strikes).
- If your order is delayed beyond the estimated time, please contact us at Legacybybisma@gmail.com.
Lost or Damaged Packages
- If your package is lost in transit, we will assist in tracking it with the courier.
- If your package is marked as "Delivered" but you haven’t received it, check with your local post office or neighbors.
- Damaged items must be reported within 24 hours of delivery with clear photos.
For any shipping-related inquiries, feel free to contact us at Legacybybisma@gmail.com.